Policy
Federico Bank Intl is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our customers, visitors, and account holders. This policy explains how we collect, use, store, share, and protect information when you use our banking services, website, and related digital channels.
We may collect information that you provide directly, including your name, email address, phone number, home address, account details, transaction details, identification documents, and any other information needed to open, operate, or service your account.
We may also collect technical and usage information such as device details, browser type, IP address, login activity, session data, and page interactions to help us secure our platform and improve the customer experience.
Federico Bank Intl uses personal information to verify your identity, maintain your account, process transactions, detect fraud, communicate service updates, respond to enquiries, meet legal and regulatory requirements, and improve our banking products and support services.
We may also use your information to send important notices about your account, security alerts, service changes, and other messages related to your relationship with Federico Bank Intl.
We do not sell your personal information. We may share limited information only when required to provide our services, complete transactions, comply with legal obligations, protect against fraud, or work with trusted service providers who support our banking operations under confidentiality obligations.
Where permitted by law, we may also disclose information to regulators, courts, law enforcement agencies, payment processors, or other financial institutions involved in a transaction.
Federico Bank Intl uses administrative, technical, and physical safeguards designed to protect customer data from unauthorized access, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorized personnel who need it to perform their duties.
While we work to protect your information, no online system can be guaranteed as completely secure. We encourage you to keep your login credentials private and notify us immediately if you suspect unauthorized access.
We keep personal and financial records for as long as needed to provide services, resolve disputes, complete transactions, comply with law, and meet audit or regulatory requirements. When information is no longer required, it is securely deleted or anonymized where appropriate.
You are responsible for providing accurate information, keeping your contact details current, and protecting your account credentials. If you provide information about another person, you must have the authority to do so and should share this policy with them.
Subject to applicable law, you may have rights to access, correct, update, or request deletion of certain personal information. You may also request clarification about how your data is used or ask us to update your communication preferences.
Our website may use cookies and similar tools to keep you signed in, remember preferences, analyse traffic, and help us secure sessions. You can manage cookie settings through your browser, but some features may not work properly if cookies are disabled.
Federico Bank Intl may update this policy from time to time to reflect changes in our services, legal requirements, or operational practices. The latest version published on this website will always apply.
If you have questions about this policy or how your information is handled, please contact Federico Bank Intl through the contact details provided on our website or through the support channel available in your account dashboard.